Eastern Region

Context

A diverse region with suburban and semi-rural communities facing increasing demand for coordinated care.

Key challenges include:

  • High rates of alcohol and other drug use

  • Increasing mental health presentations to emergency departments

  • Preventable hospitalisations related to chronic illness

What we are doing

  • Mapping journeys of families and individuals with complex needs

  • Identifying key points where care coordination breaks down

  • Co-designing solutions to improve transitions and service integration

  • Building on existing integrated care and community-based models

Future work

As the program of work progresses in the Eastern region, updates will be provided on what the needs analysis finds, what we learn from patient journey mapping and the interventions that are developed to help reduce fragmentation.

Map showing a border with a blue line, green parks and forests, orange roads, and various town and city names including Melbourne, Dandenong, Lilydale, Healesville, and others in the region.